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    <title>Knowledgebase RSS (News)</title>
    <description></description>
    <link>https://rh22.live/Kb/index.php?View=news</link>
    
    
    
    <item>
        <title>COUPONS</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=28</link>
        <description>PLEASE SEE THE NEW ARTICLE ABOUT COUPONS   CLICK HERE</description>
		<pubDate>Mon, 19 Jan 2026 16:50:31 -0700</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Customer Quicks</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=27</link>
        <description>Every customer that drops off clothes must be given a &quot;QUICK BARCODE&quot; unless they are a route customer and want their items delivered.      Steps to follow:    Pull up customer in SPOT by asking for Phone Number  Verify the correct name pulls up. ...</description>
		<pubDate>Fri, 02 Jan 2026 12:07:57 -0700</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>SEND TO LAUNDRY</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=26</link>
        <description>The following items get sent to Laundry.  The ONLY exception is if the item is dry clean only, those stay here.      BED SHEETS (FITTED AND FLAT)      PILLOW CASES (IF WITH SHEETS)      DUVET COVERS      BED RUFFLES      PATIO CUSHIONS (NO NEED TO...</description>
		<pubDate>Fri, 02 Jan 2026 11:58:48 -0700</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Patio Cushions - Please Read</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=25</link>
        <description></description>
		<pubDate>Wed, 29 Oct 2025 11:32:38 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Heat Seal does not match Name on Quick</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=24</link>
        <description>Heat Seal does not match Name on Quick  When detailing an order if you scan an item and it does not match the name on the quick please do the following:    Detail item on a new order pairing item to person assigned to the heat seal.  Set the items...</description>
		<pubDate>Tue, 29 Jul 2025 14:04:14 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Rush Requests</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=23</link>
        <description>All,   We can not accept rush requests if items have stains on them. Stains can take up to 1 additional day to process.   All stained items have a 24 - 48 hour hour turn-around time.</description>
		<pubDate>Tue, 01 Jul 2025 13:04:18 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>How to Detail Men&#039;s Tops</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=22</link>
        <description>Please use the following guide when detailing men&#039;s shirts.  Types of Men&#039;s shirts:    DC SHIRT - DC or Dry Clean shirts are button down shirts similar to a dress shirt. These shirts are generally made of specialty fabrics such as wool, silk or...</description>
		<pubDate>Tue, 10 Jun 2025 11:33:33 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Use of &quot;Orphan Store 22&quot; Account for &quot;No Name&quot; Items</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=21</link>
        <description>Please do not use or create any accounts named &quot;No Name.&quot;  An account has already been created for our store under the name &quot;Orphan Store 22.&quot; You can find it easily by searching for &quot;Orphan&quot; in the name field.  Going forward, any items that come in...</description>
		<pubDate>Thu, 05 Jun 2025 10:18:40 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Sweaters - Where to put Heat Seals</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=20</link>
        <description>Sweaters  Where to put Heat Seals   When detailing sweaters please ensure that heat seals are placed on the back of the brand label on the neck of the sweater. If there is no brand label, use a temp heat seal and safety pin to the neck of the...</description>
		<pubDate>Wed, 04 Jun 2025 09:33:44 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Wedding Dresses</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=19</link>
        <description>If a customer brings in a wedding dress and Bret is not working, please tell the customer to come back when I am working.  You can check the schedule on the wall to verify when I work.  My basic schedule is Tuesday - Friday 7a-3p and Saturdays 8a-3p...</description>
		<pubDate>Mon, 21 Apr 2025 17:57:15 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Hotel Orders</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=18</link>
        <description>We accept Hotel orders from the following Lehi/Highland area Hotels    Hyatt Lehi Guest  Courtyard Lehi  Hilton Garden Inn Lehi - Guest  Springhill Suites Lehi - Guest    We do not offer pickup or delivery services for Hotels and have no plan on...</description>
		<pubDate>Tue, 15 Apr 2025 23:18:27 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Week 16 Updates to be aware of</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=17</link>
        <description>Week 16/2025 Updates to be Aware of  Team please be aware of the updates below. Make sure to click on the link at the end of this update to acknowledge you have read and understand all updates.    Household Items - Large house items such as...</description>
		<pubDate>Thu, 10 Apr 2025 22:49:04 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>We are slipping....</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=16</link>
        <description>A Few Things to Clarify    All zippers should be closed (zipped up) with the exception of pants.  When detailing a household item remember the following:     Get a release   The release stays with the Express Tag   Note the order that a signed...</description>
		<pubDate>Tue, 25 Mar 2025 15:03:03 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Release Forms - What do you do with them?</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=14</link>
        <description>Release Forms - What do you do with them?   Counter Person &gt; When you get a release form signed by a customer, it should be attached the the Express Tag that you put in the red bag for the person who will detail the order. The person who got the...</description>
		<pubDate>Thu, 13 Mar 2025 04:38:47 -0600</pubDate>
		<category>News</category>
    </item>
    
    <item>
        <title>Zippers - When detailing an order</title>
        <link>https://rh22.live/Kb/index.php?View=news&amp;EntryID=15</link>
        <description>Zippers - When detailing an order   When detailing orders please make sure to close all zippers (Zip Up). Doing this ensures that the zipper will not come in contact with any delicate items in the basket or while being cleaned. The only exception is...</description>
		<pubDate>Thu, 13 Mar 2025 04:38:05 -0600</pubDate>
		<category>News</category>
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